City Leads
The City Lead acts as MTSO’s main local organizer, advocating for transit riders while promoting enhanced transit policies, service improvements, and accountability from decision-makers. They help with recruiting volunteers, setting up events, engage with riders and more.
FEB 7 | UPDATE: Guelph, Kitchener-Waterloo, Brampton, Hamilton, Durham positions are filled.
Be part of a movement for change.
With countless infrastructure projects, service cuts, funding changes and the rapid pace of news in transit, our to-do list continues to grow. We need your help in advocating for more frequent, interconnected, and reliable transportation networks across Southern Ontario.
Job Title: City Lead
Location: Various cities & regions in Southern Ontario
Job Type: Volunteer (Advocacy & Leadership)
Application Deadline: Rolling review until all positions are filled
Time Commitment: Flexible, with regular meetings & advocacy activities
What will you do in this role?
Commit at least 4 hours monthly.
Collaborate with officials and transit agencies for rider-focused improvements.
Track local transit developments and policies.
Engage riders through surveys, consultations, social media, and events.
Build relationships with community groups and businesses for advocacy.
Participate in public consultations and deputations to amplify riders’ voices.
Lead campaigns on transit issues like service expansion and accessibility.
Contribute to MTSO’s public statements and reports.
Work with MTSO leadership to align local advocacy with broader strategies.
Attend team meetings for updates and coordination.
Manage onboarding and coordination of volunteers.
Must agree to privacy/confidentiality agreement.
Qualifications
Committed to enhancing public transit for all riders.
Strong communication skills for engaging with various stakeholders.
Capable of organizing advocacy campaigns and outreach initiatives.
Experience in community organizing or policy engagement is beneficial.
Active transit user with an understanding of rider challenges.
Must live, work or study in the city indicated on the application.
Benefits of becoming a City Lead
Be a key advocate for transit riders in your city.
Gain experience in policy advocacy, volunteer coordination, and community organizing.
Work with a network of passionate transit advocates across Southern Ontario.
Make a real impact on transit service, accessibility, and affordability. Receive training from a supportive team that will help you thrive.
Leads needed in
(Non-exhaustive list, contact moretransitso@gmail.com if you don't see your city, but are interested in leading a team!)
York Region
Niagara Falls
Ottawa
Brantford
Milton
Burlington
Oakville
Barrie
Peterborough
and more
What's the difference between a City Lead and a regular volunteer?
As a City Lead, you will oversee MTSO's local operations in your designated city. Your role includes advocating for transit policies relevant to your jurisdiction while actively engaging with riders to understand their needs and concerns. You will also connect with key stakeholders who are working to improve the transit network for local residents.
Volunteers serve as the eyes and ears of our organization, but City and Regional Leads are the vital links that shape MTSO’s policies, reports, and advocacy efforts.
MTSO thrives on grassroots advocacy, having dedicated City Leads ensures our efforts are informed by the communities we serve.
While our Regional Leads focus on broader transit issues—such as major rail links and regional network planning—City Leads play a crucial role in:
Local Advocacy: Ensuring that transit policies and improvements address the specific needs of riders in their city.
Community Engagement: Connecting with transit users, gathering feedback, and amplifying their concerns.
Service Updates & Consultations: Monitoring changes to local transit services, participating in public consultations, and advocating for improvements directly with municipal transit agencies.
How to Apply
When emailing, please indicate the city you are applying to become a City Lead in the subject line or in the resume.
All applicants are welcome, even if you don't have experience as we want passionate and dedicated advocates.
Add only relevant experiences on your resume.
Cover letters are accepted, but not required.
Attachments must have a maximum of 2 pages.
You can apply for one City/Regional Lead position at a time.